Questions, answered

Yes. We validate parking for all clients, seven days a week. Bring your ticket to reception.

We work with several insurers, and direct billing depends on your plan. Send a photo of your card on WhatsApp and we confirm your cover before your visit.

You can write to us on WhatsApp in English or Arabic. Tell us if you would prefer to be seen in another language and we will let you know what is possible.

Monday to Saturday, 10:00 to 19:00. Message us on WhatsApp at any time and we reply with times during clinic hours.

Yes, children are welcome, and Toote, our little clinic character, is here for them. Tell us your child's age on WhatsApp so we can plan a gentle first visit.

Your Emirates ID or passport, your insurance card if you have one, and any recent reports or a list of your current medication.

We start with a conversation about what brought you in, then an examination and, where useful, digital images. You leave with a plan you understand, and nothing is decided without you.

Payment is settled at the clinic after your visit. Where your insurer covers the visit, we bill them directly once cover is confirmed. Ask on WhatsApp if you have a question before you come.

Yes. Message us on WhatsApp as early as you can and we will move your appointment to a time that suits you.

Everyday health concerns, health check-ups and follow-up for long-term conditions. Tell us what you need on WhatsApp and we find you a time with Dr. Archana.

With a look at your skin. The menu covers body contouring, facials and skin treatments, laser hair removal and a glass skin combination treatment; your practitioner listens to what you would like and suggests what suits you.

Dental emergencies seen same day during clinic hours: message us on WhatsApp at +971 55 671 9387. After hours, message us and we'll reply first thing. For severe facial swelling, difficulty breathing or heavy bleeding, call 998 or go to the nearest hospital emergency department.